Become a Guest Services Agent at HAC Québec, located in Halifax, Nova Scotia, where your focus on guest satisfaction drives results. Your creative approach will enhance the guest experience through attentive service and problem resolution.This full time role includes managing check-in and check-out processes and addressing guest queries with a friendly demeanor. With 18 months of experience in hospitality, you will collaborate with other departments to provide personalized service. Strong communication and listening skills will be vital to fulfilling guest needs and preferences.Key Responsibilities:Facilitate smooth check-in/check-out for guestsAddress inquiries and requests promptly via various channelsProactively resolve guest concerns to their satisfactionCollaborate with departments for tailored guest experiencesEmploy creativity to continually improve service qualityRequirements:18 months relevant experience in hospitalityExcellent communication skills, both oral and writtenNatural inclination towards customer serviceAbility to calmly handle difficult scenariosFamiliarity with OPERA PMS preferredApply your customer service expertise and creativity at HAC Québec in Halifax.

📌 Join Hac Québec As A Guest Agent (Shubenacadie)
🏢 Germain Hôtels
📍 Shubenacadie