Company: The Aldo Group Inc / Le Groupe Aldo Inc.About the ALDO GroupSpecializing in stylish and accessible footwear, handbags, and accessories, the ALDO Group has been around for more than 50 years. With over 1,500 stores in more than 100 countries, weoperateunder two signature brands, ALDO and Call It Spring, and we are the core footwear partner for Sperry in North America. The ALDO Group is also an industry-recognized wholesale licensed partner, specializing in the design, sourcing, and distribution of fashion footwear, handbags, and accessories. Our diverse portfolio includes household brands such as ROXY, Brooks Brothers, Ted Baker, Hunter, and G.H.BASS. In addition to our head office in Montreal, the ALDO Groupmaintainsinternational offices in Europe and Asia. For more information,visitwww.Aldogroup.Com .Enjoymeaningfulrecognition, flexibleworkoptions,greaton‐siteperks,generousdiscounts, and the pride ofbeingpart of a brandthatleadswithpeople, theplanet, anditspartnersatheart.OverviewThe Demand Management team is responsible for entering and managing all wholesale & franchise customer orders for the Aldo and Call It Spring brands for our international partners, fulfilled from our Global warehouses.We aim to ship On Time and with the highest level of accuracy to our customers, while providing visibility around issues and delays to our internal teams.We are looking for motivated,



curious & organized associates to join this team.ResponsibilitiesProcesses & monitor wholesale/franchisee customer outbound orders in SAPReceive and manage franchise orders from third party ordering sites and ensure accuracy in SAPManage wholesale orders through different third-party portals.Maintain an accurate orderbook and provide visibility to internal and external stakeholders, using SAP & BI tools, and various ad-hoc Excel reports, as requiredUnderstand and manage specific customer requirements regarding delivery operating proceduresClosely monitor customer orderbook to ensure demand is captured for productionCommunicate with DC & logistics teams to understand delays and minimize impact to customersWork closely with the Account Management team to ensure outbound order accuracy and on time fulfillmentProvide "Best In Class" service by responding to customer enquiries clearly and efficiently, confirming all orders issues and delaysResearch and resolve discrepancies, customer claims, returns and other issues as necessaryMonitor and resolve SAP issues surrounding our orders and elevate to IT / Ops teams as neededWork based on our in-house calendar for (ordering period, demand review...) and work with short deadlineRequirementsPositivity, curiosity and adaptability are essentialMust possess excellent organizational and analytical skillsMust be comfortable in Microsoft Office suite (excel skills essential) and excited to learn new software systems as neededMust be able to process and manipulate large amounts of data with accuracyDetails orientedTeam playerBuilding a culture of belongingWefirmly believethat the diversity of backgrounds, perspectives, and identities is a fundamental strength of the ALDO Group. We welcome applications from all backgrounds and are committed to providing a safe, respectful, andequitablework workplace where everyone can reach their full potential and find theirfit.

📌 Administrator, Demand Management (Montreal)
🏢 Aldo Group
📍 Montreal