We have a vision of providing unforgettable guest experiences and our guest experience is driven by a dedicated team of employees whose job satisfaction is of equal importance to us.We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as rewarding. At Drive Autogroup you will experience the innovative, creative, and team-oriented approach behind all our brands.Acura Pickering, a part of Drive Autogroup is currently seeking a Service Advisor to join their growing team. The Service Advisor is a key member of the Service team responsible for coordinating the service process and experience by assisting customers. Our Company is looking for an individual who takes pride in their work, is organized, reliable, and passionate about providing exceptional service.ResponsibilitiesSchedule and arrange effective and accurate diagnosis of reported problemMeet & greet customers in-person or via the phoneExperience with CDKMake repair & preventative maintenance recommendationsFollow up with customer's to ensure their expectations were met/exceededFollow all organizational safety standardsAdaptable to work evening and weekend shifts as neededPosition involves sitting for long periods of timeInvolves the use of office equipment and computers for long periods of timeQualificationsA minimum of 1 year experienceExperience in the automotive industry preferredConfident approach with customers to understand their needsAttention to detail and a positive attitudeAbility to work efficiently in a fast-paced environmentProfessional phone handling experienceWhat we OfferCompetitive compensation plansCollaborative team dynamic and Family-like atmosphereSupportive work environmentHealth and wellness initiativesCommunity involvement activitiesExciting company eventsEmployee purchase plans and company discountsYour professional journey is more than a series of job titles and responsibilities and we encourage your application even if you don't meet all the qualifications. If you're looking to further your career with a growing organization where you can use your knowledge, skills, and talents, then we are looking forward to hearing from you.Drive Autogroup is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. Should you require accommodation or support throughout the recruitment process, we will work with you to meet your needs.

📌 Service Advisor (Pickering)
🏢 Drive Auto Group
📍 Pickering