Nature of the Work & ResponsibilitiesThe principal and customary work of the employee in this employment class consists in performing a set of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to activities in this area. Specifically, the individual will be supporting regular credit pre-university activities and CECS reception.CECS responsibilities will also include evening credit division, AEC, non-credit, corporate training, and other dossiers.RESPONSIBILITIES:Administrative support responsibilities:Prepare and update hiring and contract documentationLiaise with departments, Human Resources and Finance about teacher absences, substitutions, contracts, etc.Post information and class cancellation notificationsSupport the preparation, distribution, and processing of confidential teacher evaluationsAssist with the coordination of make-up examsDistribute information to students and teachersReception responsibilities:Member of the reception workgroupGreet, screen and direct general public, corporate clients, students, and faculty to the appropriate person/informationRespond efficiently and effectively to inquiries about CECS course offerings (by phone or in-person)Assist in admission and course registration, including payment collection, interview scheduling, testing,



etc.Perform other related tasks as requiredQualifications & ConditionsQUALIFICATIONS:To have a diploma of vocational studies (DEP) with appropriate specialty or a secondary school diploma (DES) or a diploma or attestation of studies, which is recognized as equivalent by the competent authority and at least one (1) year of pertinent experience.CONDITIONS:Intermediate Microsoft Excel and Word skills (testing will be required)Advanced English communication skills, written and spoken (testing may be required)Advanced knowledge of French, spoken (testing may be required)Intermediate knowledge of French, written (testing may be required)Solid customer service skillsAbility to multi-task and handle a high volume of activityExcellent interpersonal & organizational skillsAbility to work in a team setting as well as independently, to problem-solve and exercise sound judgement.Dawson College adheres to an equal access employment program and, as such, encourages women, Indigenous peoples, visible and ethnic minorities, and persons with disabilities to apply. Dawson College is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.

📌 Cecs-430 Administrative Support Agent Class I (Montreal)
🏢 Dawson College
📍 Montreal