Launch your career as an IT Support Specialist, dedicated to facilitating exceptional customer service and technical support across various Ontario locations. This role involves timely resolution of technical issues, enhancing user experiences.You will engage directly with users as the first contact for IT support, handling requests and ensuring effective communication regarding issue resolution. This position reflects your strong sense of ownership and problem-solving capabilities, promoting a customer-obsessed culture within the organization.Key Responsibilities:Handle IT support requests via multiple channelsResolve hardware and software issues promptlyMaintain communication on issue status with usersCollaborate with teams for effective problem resolutionAssist in IT training and user communicationsRequirements:More than one year of IT support experienceExcellent problem-solving and troubleshooting abilitiesClear verbal and written communication in EnglishKnowledge of Active Directory and Azure is a plusRelevant community college diploma or equal trainingDrive customer satisfaction and process improvement as a vital IT Support Specialist.

📌 Professional It Support Specialist Role (Markham)
🏢 BGIS
📍 Markham