Job OverviewThe Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is responsible for engaging guests with knowledgeable, professional service in-store while also ensuring orders are delivered safely, accurately, and in a timely manner. Acting as a brand ambassador at every touchpoint, this role supports sales growth, product education, and promotional initiatives, while also contributing to overall store operations including merchandising, cleanliness standards, receiving, and inventory support.What Makes Someone Successful in This Role?You're interested in learning and growing within the cannabis retail spaceYou're adaptable and enjoy a mix of in-store and on-the-road workYou show up consistently and take ownership of your responsibilitiesYou care about delivering a great guest experience, wherever that happensCompetencies and RequirementsValid Driver's License -Full 'G'(ON)or Class 5(B.C., AB, SK, MB)Clean Driver's Abstract and Clear Criminal Background CheckPersonal insured vehicle with valid insurance coverage permitting delivery (business use). Proof of insurance is required during onboarding.Smartphone with data plan (and comfort using apps/technology)Solid guest service mindset with excellent communication skillsReliable, self-motivated, and team-oriented with a positive attitudeStrong attention to detail, organization,



and basic math skillsHigh level of integrity and ability to work independently and as part of a teamEssential Duties and ResponsibilitiesDeliver exceptional guest service by greeting guests, providing product guidance, and building strong relationshipsSupport sales through recommendations, promotions, and a strong understanding of products and accessoriesMaintain high product knowledge to ensure accurate, compliant guest educationAssist with merchandising, store setup, and maintaining a clean, organized retail environmentProcess transactions accurately while following all inventory and operational proceduresWork closely with store leadership and team members to support overall store success and guest experienceSafely complete deliveries, including order handling, loading, transportation, and on-time delivery to guestsFollow assigned routes, schedules, and all delivery procedures in accordance with training and regulatory requirementsCommunicate clearly with guests and dispatch, escalating issues or concerns as neededMaintain professionalism, a safe driving record, and full compliance with company and regulatory standardsWhy you'll love working hereEarn and retain 100% of tips during delivery shifts as part of delivering exceptional guest experiencesOpportunity to work with a best-in-class teamInternal advancement opportunitiesWellness program including access to mental health resourcesAccess to internal learning & development programsTeam member discount and access to other perks like Perkopolis, Goodlife and many more!Education, Training and ExperienceProvincial Cannabis Certification3-year Drivers AbstractCriminal Record Check6 Months minimum delivery or logistics experience

📌 Retail Sales & Delivery Associate (Spruce Grove)
🏢 Fire & Flower
📍 Spruce Grove