Become a Bilingual Resolution Specialist at First National in Toronto, ON, focusing on effective collections and client interactions. This role demands timely management of accounts with a strong focus on interpersonal skills.In this full-time position, you will report to the Supervisor of Collections, ensuring all arrears are addressed swiftly. Your responsibilities will include assessing delinquent accounts and providing support to clients in need of budgeting assistance. The ideal candidate will excel in a high-volume setting and have proven communication skills.Key Responsibilities:Manage investigations into assigned delinquent accountsMinimize losses while adhering to company policiesAssist clients with budgeting and future planningProcess payment setups and ongoing account managementProvide mortgage verifications and credit ratingsRequirements:Bilingual in English and French is requiredStrong communication and analytical skillsExperience in a fast-paced, deadline-driven environmentAbility to work well both independently and as part of a teamCompetency in using MS Office applicationsLeverage your bilingual capabilities and analytical skills as a Resolution Specialist at First National in Toronto.

📌 First National Bilingual Resolution Specialist (Montreal River)
🏢 First National Financial
📍 Montreal River