Select how often (in days) to receive an alert:Jul 9, 2026Location: Ajax, ON, CAWe put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.Our people are:Encouraged to challenge the status quo and never stop learning in their commitment to excellence.Empowered with a sense of accountability and autonomy to take ownership of their work.Treated with respect and act with integrity by putting clients, colleagues, and community first.Recognized for their achievements and celebrate festivities, big and small, to make work fun.We also proudly offer most employees the opportunity to become owners. With over 700 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance's success — which they make possible.Join our award-winning network of over 1,300 professionals across Canada and change the way people feel about insurance.CLIENT ADVISOR, COMMERCIAL INSURANCEAs a Client Advisor specializing in the Aviation sector, you have a strong foundation in commercial insurance, keen attention to detail, and a results-driven approach. Reporting to the Director, Client Experience & Branch Leader, you are responsible for retaining a book of business and servicing commercial insurance policies tailored to aviation clients.In this role, you will advise clients on appropriate coverage solutions and develop and maintain strong relationships with both insurers and clients to support long-term success. Your commercial insurance expertise, attention to detail, and commitment to exceptional customer service are key to succeeding as a Client Advisor, Commercial Insurance.LOCATION AND STATUSStatus: Full-Time, PermanentLocation: Ajax, ON (preferred)



or at other Acera office locationsKey responsibilities include, but are not limited to:Compiling renewal information, negotiating renewal terms, and preparing all other aspects of renewalsComparing quote options for multiple carriers and presents coverage comparison as neededEnsuring renewals are completed 60 days in advanceReviewing policies to identify coverage gaps, makes recommendations based on clients' operations, exposures and needProducing pink cards and certificates of insurance, schedules, and claims reportingMaintaining appropriate and clear documentation in agency management systems including policy details, activities and attachments, spreadsheetsAssisting in negotiating renewal terms & developing growthClearly understanding how their actions can positively or negatively affect relationship with our customers, carriers, and coworkersParticipating in ongoing scheduled meetings with team to discuss accounts, renewals and day to day service needs and opportunitiesParticipating in seminars, classes, and webinars for skill and knowledge developmentsOther duties and responsibilities as assignedCOMPENTECIESHigh degree of professionalism and integrityCommitted to excellence in customer service and builds strong relationships with clientsSkilled user of the Microsoft Office Suite of productsDemonstrated accountability and reliability in the quality and timeliness of workFlexible and adaptable with proven problem-solving skillsWorks well within a team and independently and able to adjust to tight and changing deadlinesCritical thinker with strong attention to detailsQUALIFICATIONS5+ years of related and progressive experience in the insurance industry with a strong working knowledge of commercial insurance products2+ years of aviation experience is considered an assetRIBO license requiredCIP or CAIB designation, or working towards is considered an assetExperience in an insurance brokerageExperience with insurance document management software is an assetCOMPENSATIONSalary Range: $70,000 - $90,000 CAD annuallyActual total compensation will be determined based on factors such as a candidate's relevant experience, knowledge, skills, location, and internal equity.VACANCY: This position is for an existing vacancy.USE OF ARTIFICIAL INTELLIGENCEOur recruitment process may be completed with video conference technology.Acera Insurance is the largest independent, employee-controlled brokerage in Canada. We are proudly 100% Canadian owned and operated. With over 70 locations across British Columbia, Alberta, Saskatchewan, Ontario, Nova Scotia, and the Yukon, $1.4 billion in gross written premium, and $1.3 billion group retirement savings assets under management, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our cooperative work structure combines our people's strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.Acera Insuranceis an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.

📌 Client Advisor, Commercial Insurance, Aviation (Pickering)
🏢 Acera Insurance Services
📍 Pickering