Ready to build your career? We want to hear from you. At the heart of Pomerleau’s HR digital transformation, the HR Systems & Platform Owner ensures alignment between business needs, HR processes, and technology capabilities to maximize the value delivered to employees, managers, and HR teams. Working closely with HR, IT, and external partners, the incumbent supports the definition and prioritization of the platform roadmap, ensures alignment and consistency across business requirements, HR processes, and implemented solutions, and oversees the governance of processes and data supported by SuccessFactors. This is done in close collaboration with the IT team responsible for the platform’s architecture, integrations, security, environments, and technical operations. The incumbent also serves as a functional subject matter expert for HRIS Analysts, providing guidance on platform configuration, the design of business rules, and the adoption of best practices. Key Responsibilities Product Management and Agile Delivery Maintain and prioritize the product backlog, clearly distinguishing between incidents, service requests, and enhancement requests. Collaborate with users to clarify business needs and translate them into user stories, functional requirements, and acceptance criteria. Facilitate refinement, iteration planning, and review sessions, and monitor progress against delivery commitments. Validate that delivered solutions meet business needs and established quality criteria. Plan team capacity and allocate work based on priorities and the expertise required. Platform Vision, Roadmap and Evolution Collaborate with the Director and IT Program Manager to define and maintain the SAP SuccessFactors vision and roadmap, ensuring alignment with HR and organizational priorities. Review recent SAP SuccessFactors releases and assess their potential impacts, risks, and opportunities. Coordinate release preparation activities, including planning, testing, issue resolution, documentation, communications, and deployment to production.



Collaborate with the Director and IT Program Manager to identify opportunities to improve, automate, and simplify processes in order to enhance the experience of employees, managers, and HR teams. Assess initiatives based on their value, urgency, risks, dependencies, and available capacity. Monitor changes through stabilization and measure the outcomes achieved. Stay current on SuccessFactors capabilities and emerging HR technology practices. Platform Governance and Evolution Define and govern business rules, workflows, functional roles, integration requirements, and solution configurations, and collaborate with the IT team to ensure their consistent technical implementation across SuccessFactors and integrated systems. Ensure the quality, integrity, protection, and traceability of HR data supported by the platform. Ensure that functional requirements, test scenarios, and acceptance criteria are defined and validated in collaboration with the IT teams responsible for configuration, testing, and production deployment standards. Plan and coordinate with IT teams on requirements related to system environments, production deployments, data anonymization, and licence management to support business priorities. Application Support and Partner Management Prioritize business needs and requests for enhancements or functional support assigned to external partners, in collaboration with IT teams for the platform’s technical components. Lead support follow-up meetings with vendors, monitor service quality, and track risks, issues, and deliverables. Analyze support metrics and recurring requests to recommend preventive measures and sustainable improvements. Prepare performance reports to support decision-making related to enhancement requests associated with external services. Collaboration and Team Development Coach HRIS Analysts, particularly in requirements analysis, SuccessFactors configuration, business rule design, and testing practices. Review proposed solutions, share best practices, and support the team in progressively developing greater autonomy. Promote knowledge

📌 Hr Platform & Systems Owner (Levis)
🏢 ACI Worldwide
📍 Levis