Take charge of customer service operations as an Associate Site Director at Concentrix, located in Chatham, Ontario. Direct a energetic team focused on client success and operational excellence.As an Associate Site Director, your leadership will be crucial in managing a significant site operation. You will be fully accountable for overseeing staff performance and client interactions, driving a culture of continuous improvement. Be part of an organization that values employee development and career advancement.Key Responsibilities:Supervise customer care operations at Chatham siteAttract and develop a high-performance team environmentAnalyze operations to ensure top-tier service deliveryHandle staffing, budget, and training responsibilitiesCollaborate with various departments to enhance productivityRequirements:Aged 18+ with a high school diploma or GEDExperience leading teams of 250+ staffStrong focus on KPI achievement and customer satisfactionCommitment to employee retention strategiesAvailability for flexible work schedulesLead the charge toward operational excellence and customer satisfaction in this pivotal role at Concentrix.

📌 Concentrix Associate Site Director Position (Chatham-Kent)
🏢 CNX
📍 Chatham-Kent