About Concert PropertiesPutting people first is at the heart of the Concert Properties story. We are deeply invested in improving the lives of the people who live and work in our communities, acknowledging that communities are more than just buildings. We focus on quality, consistency and sustainability, and our business is driven by warm, passionate people who embody a desire to help each of us feel more connected to one another.We develop, own and manage rental apartments; develop condominium homes; and develop, acquire and manage industrial and office properties. Since 1989, we've grown to over $6.6 billion in assets under control.Position SummaryThe Senior Business Analyst leads structured discovery, requirements quality, process analysis, and change readiness support across Digital Technology initiatives. This is a horizontal role within the BRM-led BA spine, deployed into initiatives where deeper discovery, cross-functional analysis, data/reporting clarity, or requirements discipline is required.The role spans the full BA lifecycle: stakeholder engagement, current-state analysis, problem framing, options identification, process mapping, data and reporting analysis, and documented requirements that make solid delivery possible. The Senior Business Analyst supports the BRM readiness gate by providing the discovery depth and requirements quality needed to determine whether work is sufficiently shaped to move forward.The Senior Business Analyst operates in a model where BA capability is distributed across several roles. BRMs shape demand and own readiness, Project Managers carry light project-level analysis, change resources support adoption planning, and the dedicated BA team provides the senior deep-discovery capability when initiatives cross defined complexity thresholds. The role is equally comfortable in working-team workshops, vendor conversations, technical handoffs, and sponsor briefings.This role reports to the Business Relationship Manager.Key Responsibilities1. Discovery, Problem Framing & Requirements QualityLead discovery on assigned initiatives - stakeholder engagement, current-state analysis, and problem framingDocument high-quality requirements across functional, non-functional, process, data, reporting, control, integration,



and readiness dimensionsSupport the BRM readiness gate by ensuring initiatives are well-shaped before moving to deliveryPush back constructively on unclear or solution-led demand to clarify the real problem and intended outcomesKeep BA artifacts accurate and current for traceability throughout the project lifecycle2. Process, Data, Reporting & Integration AnalysisMap current- and future-state processes to identify gaps, dependencies, pain points, and improvement opportunitiesSurface data, reporting, and integration implications early so Architecture, Data & Insights, and delivery teams can assess feasibilityClarify business definitions, source-of-truth, and data quality needs across Yardi, enterprise platforms, finance, and property management initiativesBring process and requirements context into Architecture, vendor, and technical review discussionsDetermine the right solution path - whether that's process change, configuration, integration, or policy update3. Change, Training & Adoption Readiness SupportIdentify training and adoption needs during discovery, partnering with business owners and People Experience when formal training is requiredSupport change activities through delivery by clarifying process, role, communication, and training impactsEnsure requirements and process artifacts are usable by Project Managers, change resources, training partners, support teams, business SMEs, and operational owners.Help teams understand that adoption and readiness work is key to realizing benefits and not just focused on delivering the systemSupport post-implementation review by identifying gaps between intended process, actual usage, and results4. Engagement Thresholds & Cross-Functional SupportEngage on initiatives that meet complexity thresholds: cross-functional impact, material process change, data/integration implications, or regulatory considerationsSupport Project Managers and Change Practitioners who carry embedded BA work, helping lift requirements quality across the functionPartner with PMO, Digital Platforms, Yardi, Architecture, and Data & Insights teams for clean handoffsProvide BA input across intake, discovery, delivery, testing, and benefits definitionEscalate discovery gaps, ownership issues, or readiness concerns to the BRM and project leadership5. BA Discipline, Standards & Continuous ImprovementApply and improve BA standards, templates,



and practices under the BRM-led BA spineContribute to the BA playbook: discovery approaches, requirements standards, and handoff practicesShare reusable artifacts and lessons learned with other BAs, PMs, and BRMsModel BABOK-aligned practice with clear documentation, analytical rigour, and constructive challengeRequired Knowledge & Skills6+ years of progressive BA experience, including senior-level work on complex, cross-functional initiativesBachelor's degree in business technology, Information Systems, Business Administration, Computer Science, or equivalent experienceStrong facilitation, requirements elicitation, and process modeling skillsExcellent written communication and stakeholder engagement across all levelsComfortable working in unfamiliar domains and quickly building contextPreferred QualificationsIIBA certification (CBAP, CCBA, ECBA) or BABOK-aligned experienceBackground in real estate, property management, finance, ESG, or related industriesFamiliarity with enterprise platforms like Yardi, ERP, CRM, or reporting toolsExperience with process modeling, business case support, and post-implementation reviewPower BI or data/analytics experience is a plusPlease note this is a general description of the tasks and skills required. Additional responsibilities and duties may be required to successfully perform this role.Concert Properties is proud to have been named a BC Top Employer from 2021-2025!We are a proud Canadian company, providing quality employment across the country and working together with the people we serve to realize our vision-building resilient, inclusive and sustainable communities. Our success is powered by a passionate, talented team that values a collaborative culture, a desire for excellence and a willingness to give back. We support our team members and offer competitive pay, comprehensive advantages and perk programs that promote employee health and wellness.At Concert Properties, we value diversity, equity and inclusion and are committed to building a team that represents a variety of backgrounds, perspectives and skills. We welcome applications from all qualified job seekers.The posted salary range is reflective of the qualifications and experience we are looking for in a candidate to fill this opportunity; however, applicants with all levels of experience are welcome to apply. Please be advised that only short-listed candidates will be contacted.Thank you for your interest in Concert Properties.

📌 Senior Business Analyst (Vancouver)
🏢 Concert Properties
📍 Vancouver