Join our team as a Guest Services Front Desk Specialist and ensure a welcoming atmosphere for guests at our hotel. Your role is vital for managing stays from registration to check-out.In this position, you will register guests, manage payment processes, and collaborate with housekeeping to maintain room status. Proficiency in handling reservations and providing excellent customer service is essential. Daily operations require attention to detail and communication with guests and staff alike.Key Responsibilities:Assign rooms and accommodate special requestsConduct check-outs and process paymentsUpdate housekeeping on room conditionsUtilize suggestive selling to enhance guest servicesRemain aware of daily hotel activities and meetingsRequirements:High school diploma or equivalentStrong organizational abilities and communication skillsFamiliarity with Opera systems is advantageousExperience with night audits is a plusAbility to handle multiple tasks in energetic settingsContribute to an outstanding guest experience as a Guest Services Front Desk Specialist.

📌 Guest Services Front Desk Specialist (Halifax Regional Municipality)
🏢 Four Points by Sheraton Halifax.
📍 Halifax Regional Municipality