Salary Range: $80,000.00 To $100,000.00 AnnuallyWho We AreWe're a team that puts customers first, invests in our people, and takes pride in being part of the local community. We're looking for an experienced retail leader who shares those values and is ready to lead a team, drive results, and make a meaningful impact on the store and the community it serves.What's in it for YouExtended health benefits packageBonus potential tied to store performanceRRSP matching programReal opportunities to grow and advance within the companyOngoing learning and development opportunitiesEmployee discount on retail products after the first three monthsEmployee and Family Assistance Program to support your well-being and that of your familyA team culture built on three core values: Customers First, Inspired People, and Community ConnectionAbout the RoleAs the Store Manager, you're the leader who sets the tone for everything – the customer experience, the team culture, the financial results, and the operational standards. You'll be visible on the floor, engaged with customers and employees alike, and accountable for the store's performance across every dimension.This is a senior leadership role that requires you to think and act strategically while staying deeply connected to the day-to-day. You'll lead a team of supervisors, develop your people, manage budgets, grow market share, and build the kind of store that customers trust and employees are proud to work in.What You'll Be DoingActively recruiting, selecting, and developing staff in alignment with service standards, succession planning, and culture fitSetting clear expectations for direct reports and motivating performance through recognition, coaching,



and corrective feedback when neededOverseeing all training initiatives and ensuring processes are in a place to maintain development requirements across the teamPromoting a high level of product knowledge to build team member confidence and improve customer serviceBuilding strong teams that reflect and represent the communities they serveProactively forecasting staffing needs and scheduling accordinglyFinancial Performance & OperationsUnderstanding and communicating KPIs to the management team and employees, and holding the team accountable to goalsMaximizing profitability through close monitoring of labour, inventory, overhead, and other store expensesProviding factual, data-driven rationale for budget recommendations based on historical performance, market conditions, and trend analysisWorking with the Marketing Manager to develop market positioning strategies aligned with corporate objectives to grow profitable sales and increase market sharePlanning and following up to ensure the store is set appropriately for seasonal timeframes and market conditionsDirecting store operations and delegating opening and closing responsibilities to supervisorsCustomer Experience & CommunityBuilding strong professional relationships with retail, professional, and commercial customersCompleting regular store walks to foster communication, identify service or security gaps,



and address operational needsBuilding solid relationships with business partners including Finance, Human Resources, IT, and Asset Protection through proper execution of standards and proceduresInventory & SafetyPromoting shrink awareness and identifying potential sources of inventory loss, implementing corrective measures as requiredEnsuring compliance with WorkSafeBC and Asset Protection Standards – communicating protocols clearly and following up to ensure they are consistently upheldWhat We're Looking ForThis is a senior leadership role. Here's what you'll need to be successful:Minimum 3-5 years of store management experience in home improvement, building centre, or relevant retail environmentA proven track record of leading teams, developing people, and delivering strong store performanceStrong financial acumen – you understand budgets, KPIs, and what levers to pull to improve profitabilityExceptional customer service skills and a genuine commitment to building lasting customer and community relationshipsStrong strategic thinking combined with the ability to execute and follow through on the floor every dayExcellent leadership, interpersonal, and communication skills – you inspire confidence in your team and your business partnersHigh level of integrity, responsibility, and communication skills – you inspire confidence in your team and your business partnersHigh level of integrity, responsibility, and confidentiality in all aspects of store operationsDetail oriented with a strong commitment to operational standards and protected work practicesProficiency with computers and Microsoft Office

📌 Manager (Canada)
🏢 Fraser-Valley-Building-Supplies-1
📍 Canada