Enhance traveler satisfaction as Aéroport de Montréal's Customer Experience Supervisor. Drive quality service and manage a dedicated team in a bustling airport environment.As the Customer Experience Supervisor at Aéroport de Montréal, you will lead a team tasked with enriching the experiences of millions of travelers. You must have a minimum of two years of management experience, demonstrating skills in logistics, coaching, and motivation. Your proactive approach to problem-solving and customer service is essential in maintaining high standards and team morale.Key Responsibilities:Guide and inform passengers upon arrival at YULManage a team of over 10 service ambassadorsOversee daily operational efficiency within the teamFacilitate ongoing communication with managementHandle various administrative responsibilities and adjustmentsRequirements:At least two years of team leadership experienceStrong verbal and written communication skillsBilingual in French and English for effective client interactionWillingness to work versatile day and evening shiftsStrong leadership and motivational skillsLead efforts to boost customer service excellence at Aéroport de Montréal by guiding your team effectively.

📌 Yul Airport Customer Experience Supervisor (Dorval)
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📍 Dorval