25 Sep
|
Elemis
|
Edmonton
DescriptionThis is a rare opportunity to join and make a meaningful impact in ELEMIS' highest-performing UK & Ireland location at Kildare Village. As part of our flagship store team, you'll play a key role in driving success through our busiest trading period, Join us during our peak Christmas trading season and become part of a high-performing team in our number one flagship store, helping to deliver an exceptional customer experience, drive strong commercial results, and make a real contribution to one of the most exciting periods of the retail calendar.At ELEMIS, our people are at the heart of everything we do. Founded in 1989, we are a global British luxury skincare brand and proud B Corp, combining cutting-edge science with naturally derived ingredients to deliver exceptional skincare products and spa experiences worldwide. Our award-winning products and treatments blend nature's finest botanicals with advanced scientific innovation, delivering high-touch luxury experiences that are thoughtfully tailored to each individual. We welcome applicants of all genders, backgrounds, and experiences, and are committed to creating an inclusive environment where everyone can thrive.Department: RetailEmployment Type: Fixed Term - Full TimeLocation: Kildare VillageCompensation: €15.75 - €16.77 / hourWhat You Will DoDeliver Exceptional Client ExperiencesCreate personalised, engaging client interactions that drive conversion and retail performanceConfidently approach and engage clients, using effective questioning and active listening to understand their needsProvide tailored product recommendations that support individual skincare goalsEnsure every client experience is professional, welcoming, and results-focusedDrive sales and commercial performanceMaximise every interaction to increase sales,
average transaction value, and overall counter resultsTake ownership of achieving and exceeding personal KPIsBuild, manage, and grow a loyal client base through consistent engagement and follow-upEncourage repeat purchases and long-term skincare routines to strengthen client retentionUse consultation expertise and technologyCarry out in-depth skincare consultations, including HD skin scansAssess skin concerns and recommend tailored skincare routinesUse insights to build trust and support confident purchasing decisionsFollow up with clients to review results and maintain engagementChampion product knowledge and brand standardsMaintain strong knowledge of ELEMIS products, ingredients, and routinesStay up to date with new launches, innovations, and trendsRepresent the brand with professionalism, credibility, and enthusiasmEnsure the counter reflects a consistently premium retail environmentBuild relationships and brand advocacyWho You ArePassionate about skincare, retail, and delivering outstanding client experiencesExperienced in luxury retail, sales, or beauty environmentsConfident in a consultative selling approach and making personalised recommendationsProven track record of achieving targets in a KPI-driven environmentSkilled at building strong client relationships and encouraging repeat businessA clear communicator who can engage and build trust with a wide range of clientsComfortable using (or open to learning)
skincare technologyMotivated to deliver results while contributing to a collaborative team environmentA positive and inclusive team player who values diversity and different perspectivesWhat We OfferGenerous staff discount on ELEMIS products and spa treatments, plus L'OCCITANE Group brandsEnhanced parental leave policiesIncome Protection and Life Assurance27 days holiday plus your birthday offCompany pension schemeEmployee Assistance ProgrammeCycle to Work Scheme, Season Ticket Loan, and service awardsStructured leadership and product training programmesOngoing development and career progression opportunitiesA supportive, inclusive setting where you can thriveThe opportunity to make a visible commercial impactOur People CommitmentsJustice, Equity, Diversity and Inclusion are central to our People Strategy. We are committed to building a fair, inclusive and respectful workplace where everyone feels they belong and can thrive.We embed this commitment through inclusive hiring and progression practices, clear policies that promote equity and zero tolerance for discrimination and regular review of our people data to identify and address gaps in representation and experience. We invest in inclusive leadership, equipping our managers with the skills and accountability to foster psychologically safe, respectful and high-performing teams.We provide channels for open dialogue, including confidential Speak Up mechanisms, to ensure concerns can be raised safely and addressed appropriately. Through ongoing learning, inclusive behaviours and shared accountability across all levels of the organisation, we empower our people to be themselves, innovate and fulfil their potential. Together, we belong.
📌 Retail Sales Consultant (Edmonton)
🏢 Elemis
📍 Edmonton