Description Offer excellent customer service while answering all emails / calls from clients Respond to all customer complaints and find solutions as efficiently as possible Handle order entry, ensure order accuracy, and follow up with customers to confirm product requirements and delivery schedules. Work closely with the logistics, warehouse, and finance teams to ensure timely delivery and invoicing. Track and monitor the status of orders and address any issues related to order fulfillment. Maintain organized and up-to-date documentation of sales activities, customer communications and orders Update order documents on shared company drive Assure accounts are complete and maintained in CRM system Support the sales team with checking stock, price checking, email pricing. Process returns and replacements as needed Job Type Full time Description Offer excellent customer service while answering all emails / calls from clients Respond to all customer complaints and find solutions as efficiently as possible Handle order entry, ensure order accuracy, and follow up with customers to confirm product requirements and delivery schedules. Work closely with the logistics, warehouse,



and finance teams to ensure timely delivery and invoicing. Track and monitor the status of orders and address any issues related to order fulfillment. Maintain organized and up-to-date documentation of sales activities, customer communications and orders Update order documents on shared company drive Assure accounts are complete and maintained in CRM system Support the sales team with checking stock, price checking, email pricing. Process returns and replacements as needed Requirements High School Diploma or equivalent 3 years previous Customer Service experience Fully bilingual (French- English) Proficient in Microsoft Office suite Solid organizational and multitasking skills with attention to detail. Excellent communication (verbal and written) and interpersonal skills. Ability to manage multiple priorities in a fast-paced environment. Problem-solving skills with the ability to identify solutions to challenges. A customer-focused attitude with the ability to build and maintain relationships. Ability to go the extra mile Salary Description $50,000-$55,000 #J-18808-Ljbffr

📌 Internal Sales Support Representative (Bilingual) (Montreal)
🏢 Koroseal Interior Products
📍 Montreal