Acturis is seeking a Bilingual Technical Support Analyst specializing in French to join our team in Victoria, BC! Help drive our expansion into the French Canadian insurance market.In this pivotal role, you will address user concerns and support our French-speaking clientele while still working in English. You will tackle complex technical issues, help clients fully utilize our software's features, and provide ongoing support during recent software releases. Acturis emphasizes personal growth and development in your technical support journey.Key Responsibilities:Address system user issues and questionsFoster client understanding of insurance system optionsIdentify opportunities for software advancementsSupport testing of new system functionalitiesDemonstrate solutions to clients effectivelyRequirements:Proficiency in French and EnglishStrong logical problem-solving skillsProficient in computer applicationsExcellent interpersonal and communication skillsExperience in customer service roles appreciatedBecome an integral part of our innovative team at Acturis and influence the future of insurance technology.

📌 Bilingual Technical Support Analyst Role (Victoria)
🏢 Acturis
📍 Victoria