Elevate customer success initiatives at Centric Software with a focus on marketing as a Customer Marketing Manager. Enhance customer retention and drive upsell opportunities through targeted lifecycle communications.This role will require close collaboration with various teams to create comprehensive marketing campaigns that resonate with your audience. You will leverage customer insights to build personalized email strategies and manage webinar events that enhance the customer journey. Success in this position directly contributes to customer satisfaction and retention.Key Responsibilities:Develop customer campaigns that drive upsells and cross-sellsPartner with Sales to refine communication strategiesManage customer attendance and engagement at webinarsCraft targeted emails to support the renewal processAnalyze campaign performance and customer engagement metricsRequirements:3-5 years of Customer Marketing experienceProficient in creating segmented email campaignsExperience coordinating events and webinarsComfortable using CRM tools for segmentationData-driven approach to measuring successContribute to your customers' journey and success at Centric Software through strategic marketing efforts.