Title: Peer Support Worker - (Part Time)Number of Positions: 1Competition Number: C194Location: Bentley PlacePosition Status: Part Time, PermanentShift Timings & Days: (Saturday - Sunday) 03:00 pm - 11:00 pmReports to: Program ManagerCompensation: (Grid 21) $29.76 - $31.64Job SummaryThe Peer Support Worker provides supportive mentorship during the recovery and capacity‐building of residents and alumni of the facility by engaging in their physical and mental health needs, as well as being a bridge between residents and other staff members. The Peer Support Worker has lived experience of substance use and/or mental illness and its treatment.ResponsibilitiesWorks as a member of an interdisciplinary team to provide peer‐based support and guidance to service recipients, including individual support, peer support and facilitating peer‐based recovery groups, in accordance with pre‐established goals and objectives.Supports service recipients using motivational and supportive self‐disclosure including the sharing of personal recovery experiencesSupports skill building, goal attainment, empowerment and recovery through peer mentorshipProvides emotional support.Observes clients and their environments, and reports unsafe conditions and behavioural, physical, and/or cognitive changes to supervisorIdentifies available social, economic, recreational, and educational services and resources in the community that will meet clients' needs. Provides clients with related information.Accompanies clients on outings such as appointments, shopping, and leisure activitiesProvide practical supports including site orientation, sharing and distribution of resource materials, assisting with the completion of forms and letters, and receiving/documenting complaints and ideas for improved service deliveryProvides input to case planning and goal settingMeet operational needs a required, including the safety of the building and occupantsCompletes and maintains related records and documentation such as statistics, progress reports, and daily logsPractice and encourage respects, trust, empathy,



and integrity in interactions with residentsDevelops and maintains positive and respectful relationships with co‐workers and the multidisciplinary teamPerforms other related duties as required or assignedQualificationsHigh School diploma or equivalent combination of education, training and experience such as a certificate in Community Social Services.Approximately 1 year of experience, including lived experience, in recovery, recovery in substance use or co‐occurring substance use, and/or mental health issuesExperience leading or participating in community groupsExperience providing one‐on‐one support in a relevant settingSatisfactory completion of a criminal records check with vulnerable sector screening is requiredSatisfactory completion of Tuberculosis Screening form is requiredSatisfactory completion of Employee Immunization Record form is requiredSatisfactory completion of Nonviolent crisis intervention (NVCI)First aid certification with CPR is requiredValid driver's license is requiredSkills & KnowledgeStrong interpersonal skills and ability to communicate effectively in writing and verbally in EnglishStrong critical thinking, decision‐making, and problem‐solving skillsAbility to perceive situational or other stressors that elevate risk and act proactively in responseAbility to engage and involve adults in support and learning activitiesDemonstrated commitment to the social sector with a passion for the organization's mission is essentialCompetenciesApproach to WorkDemonstrates initiative, flexibility, adaptability and resourcefulnessActively seeks and incorporates feedback to inform continuous self‐improvementSets goals, creates and implements action plans, monitors progress, and evaluates resultsAdeptly manages competing tasks and uses time efficiently and effectivelyJob Knowledge & Quality of WorkHigh‐degree of relevant and current job knowledge and skillConsistently produces accurate, thorough,



high‐quality work in a timely mannerBuilds and promotes a culture of health and safety in the workplaceImplements and enforces best practices in health and safety within the workplaceJudgement & Decision‐MakingModels independent thinking and creativityDemonstrates effective problem‐solving skillsMakes explicit, consistent, transparent and timely decisions after contemplating various available courses of actionExercises sound judgment in the best interests of the organizationCommunication & Interpersonal SkillsExpresses themselves clearly and professionally both verbally and in writingDisplays high emotional intelligence; uses tact and diplomacyin dealing with sensitive, complex and confidential situationsHas a manner, style and presence that makes a positive impressionListens to and considers others' viewsPersonal LeadershipModels the organization's core values of social justice, teamwork, social innovation, and strength‐based practicesFosters enthusiasm, energy and commitmentTakes responsibility for personal actions, performance and healthIs reliable and accountable; shows up on time ready to workTeamwork & CollaborationEffectively works with their colleagues to ensure organizational successChampions positive working relationships with staff and external stakeholdersSupports an environment of openness, and champions teamwork and communication across programsLeverages the expertise and experience of others for organizational successClosing DetailsClosing DateInternal applications will be accepted until September 07th, 2026, 04:00 pm"All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9." Internal applicants must notify the manager of intent to apply.External applicants will be reviewed after internal applicants have been reviewed and interviewed.Phoenix is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department. Any personal information provided will be maintained in confidence.While we thank all applicants for their interest in this opportunity, only those selected for an interview will be contacted.

📌 Peer Support Worker - (Part Time) (Surrey)
🏢 Phoenix Drug & Alcohol Recovery & Education Society
📍 Surrey