Become a pivotal part of the CDMV team as a Client Experience Manager, enhancing communication with clients and managing service inquiries. This role allows you to connect directly with clients while working in a hybrid mode.As a key team member, your responsibility will include interacting with clients to meet their needs and documenting each interaction meticulously. With your previous experience in customer service, you will handle transactions and maintain the highest levels of client satisfaction. A strong interest in the veterinary field will also enhance your contributions.Key Responsibilities:Communicate effectively with clients via multiple channelsDocument all client interactions in CRM and ERP systemsBuild trustworthy relationships with clientsTake charge of transactions like orders and supportFollow up regarding product recalls when necessaryRequirements:Two years of customer service experience requiredMust be fluent in both French and EnglishInterest in veterinary medicine is a preferred backgroundAsset: Diploma in Animal Health TechnologyFamiliarity with Oracle ERP is advantageousShowcase your expertise in client engagement and enhance the overall experience for CDMV clients.

📌 Client Experience Manager At Cdmv (Quebec City)
🏢 C.D.M.V.
📍 Quebec City