Apple's Canadian Channel Strategy & Operations (CSO) team is responsible for ensuring that customers have the best possible experience anywhere Apple products are sold across our Channel Retail partners. As the leader of Product Launches & Strategic Projects on the Canadian CSO team, you will lead the operational planning and cross-functional steering of new product launches across Canada, and drive strategic projects that require broad cross-functional alignment.Responsibilities:Lead cross-functional coordination and communications across all Canadian stakeholder teams and routes-to-market during new product introductions (NPI)Lead product launch planning and post-effort review for Canada in collaboration with Global teamsLead cross-functional adoption of worldwide and local transformational projectsActively explore opportunities to streamline and innovate processes through AI and emerging technologiesBe a role model and advocate for the company's values and principlesBe willing to travel locally/domestically (10%) and internationally (5%)Minimum Qualifications:Generally requires 8+ years of experience in a related roleAbility to thrive in an environment of influence without controlProven experience with, and passion for,



process improvement and automationExcellent written and verbal communication skillsComfortable juggling several unrelated projects with competing deadlines and multiple stakeholdersCommitment to provide a consistent and unparalleled customer experienceSelf-starter with exceptional time management and organizational skillsProven consultative skills and the ability to develop relationships quicklyPerform well in high-pressure situations in a quick-paced, ambiguous environmentAble to work independently and as part of a global, cross-functional teamStrong learning agility and change management skillsBachelor's degree or equivalent experience requiredPreferred Qualifications:Project management experience in an agile environmentUser experience with Apple hardware and software productsDetailed knowledge of the Canadian retail landscapeBachelor's degree or equivalent experience required; 8+ years of experience in a related role; proven experience with process improvement and automation; excellent written and verbal communication skills; strong learning agilityand change management skills.

📌 Channel Strategy - Product Launch & Strategic Projects (Toronto)
🏢 Apple
📍 Toronto