Warranty/Customer Care SpecialistSalary:$65,000 - $81,500Monthly Bonus:One year sign off and customer survey bonus.Equivalent to 8% of salary – approximately $7,000.00 per year.Yearly Bonus potential of 5% of Salary - approximately $4,000.00 per year.Company:Jayman BUILTLocation:Edmonton, ABType:Full-timeA Day in the Life of a Customer Care SpecialistSchedule appointments with Jayman customersCoordinate various trades to complete work as requiredLead with pride in both appearance & behaviour while on-siteResponsible for signing off both 2-month & 11-month service requestsStrong organizational skills with handling various impromptu or emergency callsFollow Jayman's processes & procedures to ensure Customer Experience excellenceService and maintain Jayman Sales Centres and ShowhomesPerform a variety of hands‑on repairs in customer homesMaintain a team environment through high‑quality communication with customers, trades and Jayman team membersWhat You Will Bring to the TableStrong maintenance skills – Jack/Jill of all tradesRed Seal certification in building trades (e.G., carpentry, drywall, finishing, etc.)



required.Ability to use your own tools to complete required work.Strong ability to be proactive and adapt to continually shifting priorities.Excellent attention to detail.Strong sense of urgency and an ability to meet various deadlines.Well‑developed communication skills.Exceptional customer experience skills.3-5 years of experience in the construction and/or warranty field with a general understanding of ANHWP is considered an asset.Valid Driver’s license and clean abstract required.BenefitsSalary range: $65,000 – $81,500.00Opportunity to participate in a unique Jayman Employee Investment Program (subject to eligibility)Company vehicle suppliedFlexible health and dental coverageUniforms providedEmployee matching group RRSP programCustomized Training Programs. Continuing education is a focus at Jayman, and you have the chance to participate in annual education & training.Opportunity for growth and career advancementEmployee discountsAnnual wellness allowanceSocial Club event#J-18808-Ljbffr

📌 Warranty/ Customer Care Specialist - $65,000 - $81,500 A Year (Winnipeg)
🏢 Jayman BUILT
📍 Winnipeg