Job SummaryThe AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers' assets while delivering a world-class Customer Service experience.experts in Crestron Programming, Biamp DSP and QSYS (DSP and Control).Read and interpret electronic schematics and architectural blueprintsPerform preventative maintenance visits to help maintain a stable client-based systemClean various AV equipment including but not limited to: camera lenses monitors and equipment fans.Takes responsibility to accurately complete job documentation as neededField installation of control programs (AMX / Crestron/Firmware) – upload and download capabilityField service support of control programs (AMX / Crestron/etc.) – minor edits (could be with the aid of a programmer) compile upload and download capabilityField service support of networked devices (Routers IP Protocols etc.)Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable installing connectors mounting projectors and hanging ceiling mountsProvide necessary training and support for next level service techniciansProvide end-user client training as neededAdhere to and understand health and safety standards for all phases of the jobSetup and troubleshoot various video codecs/video teleconferencing hardwareTravel to various job sites requiredJob SummaryThe AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at in office locations with the end goals of restoring functionality to our customers' assets while delivering a world-class Customer Service experience.Essential Duties And Responsibilitiesexperts in Crestron Programming, Biamp DSP and QSYS (DSP and Control).Read and interpret electronic schematics and architectural blueprintsPerform preventative maintenance visits to help maintain a stable client-based systemClean various AV equipment including but not limited to: camera lenses monitors and equipment fans.Takes responsibility to accurately complete job documentation as neededField installation of control programs (AMX / Crestron/Firmware) – upload and download capabilityField service support of control programs (AMX / Crestron/etc.) – minor edits (could be with the aid of a programmer) compile upload and download capabilityField service support of networked devices (Routers IP Protocols etc.)Perform service tasks in a timely and quality conscious manner including but not limited to: pulling cable installing connectors mounting projectors and hanging ceiling mountsProvide necessary training and support for next level service techniciansProvide end-user client training as neededAdhere to and understand health and safety standards for all phases of the jobSetup and troubleshoot various video codecs/video teleconferencing hardwareTravel to various job sites requiredOther duties assigned as neededSkills And AbilitiesEffectively communicate with employees customers and colleaguesAbility to use hand and power tools in a safe and efficient mannerAbility to work and think independently and ensuring to meet deadlinesBasic computer knowledgeKnowledge of basic signal flow for audio video and controlAbility to manage small to medium projectsAbility to solder & crimp connectorsProgramming capability (Crestron) – changes and troubleshootingValid Driver's License and a clean Driver's Abstract that meets AVI-SPL driving standardsEducation and/or ExperienceMinimum of 3 - 5 years of audiovisual integration experience preferredFormal education in Electronics or related field preferredMinimum of a High School Diploma or equivalent preferredPreferred external training:Avixa (InfoComm) Quick Start to the Audio-Visual IndustryAvixa (InfoComm) CTS General CertificationAMX Intro to Networking for AV ProfessionalsCrestron Professional InstallationEssentials of Crestron Programming CertificationExtron AV Associate CertificationAMX ProgrammerCompensationPay TypeMin BaseMax BaseHourly CAD $36.62 CAD $56.75 Actual compensation will be determined based on factors including skills, experience, qualifications, and location.Working EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

📌 Audio Visual (Av) Service Tech (Markham)
🏢 AVI-SPL Canada
📍 Markham