Become a vital part of Challenger Motor Freight's team as a Customer Service Representative. This in office role focuses on delivering unparalleled customer care throughout the shipping process.At Challenger in Cambridge, ON, you will be the first point of contact for customers, ensuring smooth freight transactions from start to finish. Your role involves communicating across departments and troubleshooting challenges to maintain high service standards.Key Responsibilities:Facilitate communication with external customers and internal teamsSchedule and confirm freight pickups and deliveriesUpdate customers on load statuses and delaysAccurately enter orders using EDI systemsMaintain comprehensive customer profilesRequirements:Minimum 2 years in a customer service roleHigh School Diploma or equivalentPreferred experience in the transportation industryStrong organizational and computer skillsProficient in effective communicationBring your expertise and commitment to customer satisfaction to Challenger Motor Freight, supporting their mission in Cambridge.

📌 Customer Service Expert At Challenger Freight (Cambridge)
🏢 Challenger Motor Freight
📍 Cambridge