Janitorial Services Manager (Cabin Services Operations)JobsLocation:Iqaluit$42 /monthPermanentDirect EmployerFull TimeManagementDescriptionCompany:4657 Nunavut LTD. o/a Frobisher Bay Touchdown ServicesBusiness information: Frobisher Bay Touchdown Services is a full-service fixed base operator (FBO) operating at the Iqaluit International Airport, providing essential aviation support services such as aircraft ground handling, fueling coordination, cargo logistics, overnight parking, and passenger and crew services for commercial, private, cargo, and military aircraft. Operating in a remote Arctic environment, it serves as a critical gateway to Nunavut by coordinating logistics, supporting safe and efficient flight operations, and delivering both operational and client-focused services tailored to the unique challenges of northern aviation.Business address:1518B Airport Lands, Iqaluit, NU, X0A 3H0Work Location: Iqaluit International AirportType of Employment: Full time – PermanentEstimated Start Date:as soon as possibleJob Description:Manage grooming activities and staff.Monitoring daily cleaning the interior of the aircraft for JET and ATR, including passenger cabins, cockpit, galley, lavatories, and crew rest areas. This involves vacuuming, dusting, wiping down and sanitizing surfaces, cleaning windows, replenishing toilet paper, soap, paper towels, and other supplies to maintain a clean and hygienic setting.Manage commissary activities and staffAdhering to aviation authority and airline standards for hygiene and safety.Monitoring daily airline schedule and real-time flight tracking systems and adjust quickly to flight delays, diversion and/or schedule changes,



sometimes cleaning multiple aircraft back-to-back.Participate in the company's Occupational Health and Safety program (aviation – Federal regulations) and investigate incidentsSupport the General Manager when neededProvide excellent customer service to clientsDevelop, deliver, and document training programs for grooming, commissary, and facility staffMaintain training records in compliance with company policy and regulatory requirementsHire, train and supervise staffConduct quality control inspections of completed grooming and commissary work prior to aircraft releaseMaintain grooming supplies inventory and monitor the ordering processEnsure cleaning standards meet or exceed client expectations, regulatory requirements, and company standardsCoordinate with the maintenance team to report and follow up on facility deficiencies identified during cleaning operationsRemain available outside of regular business hours to respond to operational emergencies, staffing shortfalls, and client escalationsProvide support to aircraft ground handling, fueling coordination, cargo logistics, overnight parking, and passenger and crew services if needed.Manage urgent issues related to flight disruptions, delays, irregular operations (IROPs),



and after-hours aircraft arrivalsDirect and control daily operationsEvaluate daily operationsPlan and organize daily operationsEstablish or implement policies and procedures for staffPlan and control budget and inventoryAddress customers' complaints or concernsRequirements:Education: Completion of secondary education is required.Experience: At least 3 years of cleaning services experience is requiredPrevious supervisory experience is requiredClearance requirement: Must have a Valid Restricted Area Identity Card (RAIC) and Airside Vehicle Operator Permit (AVOP) from a Canadian airport or be able obtain clearance within the first month employment.Driver's licence class 5 is required.Work conditions and Physical Capabilities: Attention to detail, Combination of sitting, standing, walking, Fast-paced environment, Physically demanding, Ability to work in extreme arctic conditions (extreme cold and wind). Lots of bending in small aircraft to complete grooming activities. Ability to carry a vacuum, aircraft trolleys and carts, grooming supply.Personal suitability: Client focus, Efficient interpersonal skills, Excellent written and oral communication, Flexibility, Organized, team player, Judgement, Reliability, Punctuality, Hardworking, ResourcefulnessAbility to supervise up to 3 peopleLanguage: English is requiredSalary:$42.00 per hour, 50-60 hours per weekBenefits: Learning/training paid by employerImportant Information: Flexibility on schedule is required. The business operates 7 days per week, 24 hours per day. The regular schedule is for 6 days per week with an average of 10 hours per days. The position will mostly work later afternoon and evenings. Overtime, work on the weekend and on statutory holidays is required. On call work required.

📌 Janitorial Services Manager (Cabin Services Operations) (Ottawa)
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