Key ResponsibilitiesTeam LeadershipSupervise and coordinate team members during shiftsProvide direction, coaching, and ongoing feedbackTrain staff on job duties, food safety, and company proceduresSupport recruitment and onboarding of new employeesOperations ManagementEnsure all products meet quality and presentation standardsMaintain proper stock levels and assist with inventory controlFollow and enforce company policies (cash handling, food safety, scheduling)Complete daily reports, waste logs, and shift documentationMaintain a clean, secure, and organized work environmentCustomer ServiceDeliver and model exceptional guest experienceHandle customer concerns promptly and professionallyMaintain a friendly, fast-paced service environmentHealth & SafetyEnsure compliance with food safety and workplace safety standardsReport hazards, incidents,



or equipment issues immediatelyQualificationsHigh school diploma or equivalent preferredPrevious experience in food service or quick-service restaurantLeadership or supervisory experience is an assetStrong communication and interpersonal skillsAbility to work in a fast-paced environment and under pressureFood Safety Certification (preferred or required)Work ConditionsFast-paced environmentStanding for extended periodsFlexible shifts including mornings, evenings, weekends, and holidaysWhy Join UsGrowth and advancement opportunitiesSupportive team environmentTraining and development programs

📌 Tim Hortons Supervisor Full Time (Ottawa)
🏢 Compass Group Canada
📍 Ottawa