Airbnb is seeking a CS Specialist, Premium Support in Canada to deliver end-to-end customer service to guests and hosts, including the Luxury segment. The role requires solid communication in English and French, a hospitality mindset, and the ability to handle high-volume, high-quality interactions across channels.Based in Canada, you will join a fast-paced team, be on-call for evenings and weekends, and have opportunities to move across teams as business needs evolve.
📌 Premium Support Specialist - Luxury Guest Care (En/Fr) (Ottawa)
🏢 Airbnb
📍 Ottawa