Job TitleService AdministratorEmploymentFull-time, permanent (between Monday to Friday, 8:30 am - 5:00 pm)Primary ResponsibilitiesReceive and route company phone calls, messages, faxesReceive and direct visitors in a friendly, professional mannerHandle customer complaints and inquiries (external and internal)Create various reports for managementPrepare and ensure delivery of outgoing mail as neededVarious document preparation and general filing as required both electronic & hard copyAssist in the maintenance of office equipment and office consumables, managing external vendorsWork on ensuring all data entry for key reports is done in a timely and accurate basisBooking travelSupports multiple departments in a variety of projects as requestedGenerate compliance reports and compliance follow-ups for the Service ManagerCoordinate and track GPS hours for field staffOther administrative tasks and projects as requiredManage, integrate and facilitate the overall operations of multiple contracts.Search for current clients and enterprises in need of cleaning services.Develop and train staff to meet Edomeystandards and requirements.Recruitment and terminationSupport and maintain internal and external client relations in the industry.Maintain and manage high-quality cleaning service at all contracts.Manage operation and staff budget for all contracts.Ensure all Edomey Safety Standards are followed and maintained.Strong computer skills involving company software and various other computer programs like Microsoft Office (Microsoft Outlook,



Excel and internal Software.Administration and completion of paperwork in a timely manner.Team connection and project management meetings.Adhere to Company Core ValuesWork closely with the Sales Team to plan and prepare proposal submissionsAssist with the development of the proposed plan and the management of resources to ensure the proposal schedule, budget, content, quality, and specification requirements are metAbility to expertly support proposal team and technical writing assignmentsResponsible for the development and delivery of progress reports, proposals, requirements documentation, and present results to managementCoordinating and responding to questionsOrganize and coordinate proposal resources and ensure completion of all assignments, review of all work and adherence to internal quality control measuresPrepares and manages proposal production schedule, including coordinating final production, word processing, and copy servicesCoordinate final proposal document production (in print and/or electronic format), delivery, and delivery confirmationProvide Managerial Leadership involving mentorship and coaching to all staff (lead by example).QualificationsPreferably 3-5 years' experience in office administrationExperience dispatching or on a switchboardMultitaskerAbility to work independentlyStrong sense of judgmentExcellent knowledge in all MS Office applications (Word, PowerPoint,



Excel)Excellent typing and data entry skillsExperience in a fast paced work environmentWhat We OfferOpportunities for career progression & developmentA competitive salary & benefits programAbout EDOMEYEDOMEY has grown to become one of Canada's leading janitorial and building maintenance service providers to over 150 distinct facilities across Canada. Our commitment to excellence and passion to serve sets us apart. With a history spanning over 16 years, EDOMEY has been at the forefront of various innovative industry approaches and concepts. EDOMEY 's brand promise of "Reflecting Excellence" distinguish it from others. We aspire to always be the best, by delivering on our promises and exceeding our clients and employees' expectations.Equal Opportunity & DiversityWe are an equal-opportunity employer and welcome applications from all who are eligible to apply. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued and respected.Due to the nature of our services, some of our positions require a security clearance and/or a criminal and credit check. If you are a successful candidate, you may be asked to consent to a background check and security clearance. For positions with access to financial data or funds, your credit must be in good standing.Eligibility to Work in Canada: It's important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.Edomey would like to thank all applicants. Please note that only selected applicants will be contacted for an interview.

📌 8. Service Administrator (Burnaby)
🏢 Edomey Janitorial & Building Services
📍 Burnaby