Partner Operations Agent (Calgary)

Partner Operations Agent (Calgary)

25 Sep
|
Glacier Park Collection
|
Calgary

25 Sep

Glacier Park Collection

Calgary

## Partner Operations AgentApply: USA, MT, Columbia Falls, Glacier Park Collection Support Offices: CAN, AB, Calgary, Calgary Office: USA, AK, Anchorage, Alaska Collection Support Offices: Full time: Posted 3 Days Ago: JR At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.As a Partner Operations Agent, you will be part of the Global Partner Operations Team, supporting Travel Trade (Group/FIT) partners across our hospitality, attractions, transportation, and F&B portfolio. As a Partner Operations agent, you'll accurately enter and manage reservations,



apply critical thinking to catch and resolve issues, and serve as the key liaison between partners and internal teams; keeping operations seamless and partners confident in every interaction.The ideal candidate is detail-oriented, organized, team-oriented, and comfortable adapting to multiple priorities in a fast-paced, seasonal workplace. You will bring a service-first mindset, strong communication skills, confidence with reservation systems and high-volume data entry, and take pride in your work.**ROLE & RESPONSIBILITIES*** Serve as the primary point of contact for travel trade and MICE partners via phone and email.* Manage reservations, including inventory, from initial inquiry to final touchpoint for your assigned revenue discipline (lodging, attractions, transportation and food & beverage).* Perform quality assurance checks on reservations to maintain accuracy and partner satisfaction.* Collect, maintain and process

📌 Partner Operations Agent (Calgary)
🏢 Glacier Park Collection
📍 Calgary

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