Join Fairmont Château Laurier as a Valet Key Controller and provide exceptional customer service in Ottawa. This role focuses on effective valet operations and guest interactions for a seamless experience.As a Valet Key Controller, you will manage the daily operations of the Valet Parking Office and ensure every guest enjoys a personalized welcome. Your duties will include coordinating vehicle key management, assisting with guest inquiries, and resolving any service-related issues promptly. Uphold safety standards and work collaboratively with other staff to ensure productive operations.Key Responsibilities:Greet guests promptly by name whenever possibleKeep detailed records of all valet keys checked in and outQuickly resolve any issues related to keys or vehicle mix-upsProvide clear guidance on valet services and processesConduct regular checks on vehicle safety and key locationRequirements:Hospitality experience preferredStrong guest service skills and attention to detailMust be a proactive team playerAbility to manage time efficientlyBilingual communication skills in English and French preferredEnsure a consistent and high-quality experience for every guest at Fairmont Château Laurier as a Valet Key Controller.

📌 Guest Service Valet Key Controller (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 FAIRMONT
📍 Riviere-des-Prairies—Pointe-aux-Trembles