Take on the role of IT Support Specialist at Adaria, focusing on resolving internal IT queries in Toronto and assisting customers with payment technology issues. Experience the blend of IT support and customer service.In this diverse role, you'll tackle IT issues for staff members while also helping external customers navigate challenges with payment terminals. By fostering effective communication and documenting processes, your contributions will improve both internal operations and customer satisfaction. Your skills in troubleshooting and customer interaction will be vital.Key Responsibilities:Address internal IT support needs for employeesAssist customers with payment terminal troubleshootingDocument runbooks for common technical issuesIdentify and log systemic problems for improvementCollaborate with technical teams on escalated issuesRequirements:Minimum 2 years in IT support or helpdesk workUnderstanding of Microsoft 365 and networking basicsStrong problem-solving communication skillsComfortable with creating IT documentationMust commute to the Toronto officeLeverage your IT knowledge and problem-solving abilities at Adaria, enhancing our support for customers and staff alike.

📌 It Support Specialist For Payments Tech (Vaughan)
🏢 Adaria Vending Services
📍 Vaughan