Advance your career with Advance Auto Parts as an IT Service Specialist. This position offers an prospect to provide top-notch technical support while working directly with team members at Carquest Stores.As a critical part of the Technical Helpdesk team, you'll support applications and infrastructure, ensuring all systems run smoothly. Your role will involve diagnosing IT issues and troubleshooting solutions collaboratively with internal and external clients.Key Responsibilities:Analyze and resolve IT issues using factual dataClearly document problem resolutions for referenceAssess and escalate complex problems to senior teamsRespond swiftly to urgent system failuresUse software release documentation to aid troubleshootingRequirements:1-3 years of relevant experienceFamiliarity with Exploris and Weblink systemsAbility to manage multiple tasks in fast-paced settingsStrong communication skills for engaging with usersAccess to reliable internet and computer for remote supportEmbrace the chance to impact operational efficiency while enhancing your technical skills.

📌 It Service Specialist - Customer Support Focus (Bolton)
🏢 Advance Auto Parts
📍 Bolton