At JPMorganChase, you’ll have the opportunity to be part of a strong development journey while helping small business customers meet their payments and commerce needs. The Business Development Specialist – Inside Sales is responsible for driving new revenue by selling products and services to recent and existing customers over the phone. This role requires a strong, independent work ethic and consistent execution against clearly defined objectives with a sense of urgency. Success is measured through daily activity, pipeline health, contract completion, and in-year achieved net revenue (based on a percentage of the annual signed net revenue goal). This position reports to a Vice President, Small Business Sales. Key Responsibilities Maintain strong activity discipline, including a minimum of 25 outbound calls per day . Build and sustain a “healthy” pipeline of prospects and opportunities through self-sourced lead generation and structured follow-up. Execute outbound campaigns (email/call cadences and targeted call lists),



including: Working assigned campaign leads within required SLAs Personalizing messaging by segment/vertical and buyer need Tracking campaign performance and outcomes (connect, meeting set, win/loss drivers) Providing feedback to sales leadership/marketing on lead quality and conversion opportunities Manage and convert inbound referrals (from partners and other channels), including: Rapid outreach and qualification (target lead-to-call response time < 1 hour ) Clear handoffs, follow-through, and updates back to the referring source Ensuring referral details, disposition, and next steps are captured accurately in Salesforce Handle predictable concerns that arise during the sales process and successfully finalize agreement on terms. Maximize each prospect interaction by clearly communicating the value of becoming a Chase

📌 Business Development Specialist – Inside Sales (Toronto)
🏢 Socket.dev
📍 Toronto