OverviewTrimac isn't just a transportation company; it's an industry disruptor with a remarkable 80-year legacy of safely delivering products that improve people's lives across North America.Our workplace culture is centered on being safe, respectful, innovative and inclusive. We are committed to maintaining a rewarding work environment that allows employees to experience new opportunities and build their chosen careers. Across the company, we encourage open communication, champion integrity, celebrate individuality and cultivate diverse talents and perspectives. If you're ready for a challenge that will help drive forward an industry leading team, we invite you to begin your journey with us.Pay DetailsThe base salary for this position will be commensurate with experience. The salary range for this role is $70,000 to $90,000 annually.Job DetailsTrimac Transportation is a North American company with 80 years of history with an ambition to embrace a changing and data-driven future. We are looking for candidates who want to join us on our journey!The Specialist, Field Representative is responsible for supporting the Terminal Manager in the efficient, safe, and profitable delivery of service to our customers in an assigned designated region. The Specialist, Field Representative is accountable for overseeing the integration of recent and supervision of existing drivers to ensure work performance aligns with Trimac safety and operational excellence and standards.This role reports to the Terminal Manager and interacts with Drivers, Dispatchers, Service Centers, and internal departments including Management, Safety, People & Culture,



and key contacts with local customersWho You AreAble to build relationships with Customers and DriversAble to deal with problems and manage conflictDeal with difficult situations and conversationsExcellent interpersonal and strong communication skillsAble to lead and manage people including coaching and teachingExceptional customer service skillsAbility to champion changeTechnologically competentKnowledgeable of HSSE policies and Government regulations (NSC, TDG, Dangerous Goods, etc.) are followed by DriversResponsibilitiesThis position is responsible for:Building and maintaining relationships with Customers and DriversConducting regular site visits with Customers and DriversIdentifying new business opportunities with existing CustomersEnsuring site-specific orientation, Safe Work Permits are current and compliant for existing Customers and communicated to DriversSetting up site-specific orientation with new Customers and DriversCreating and maintaining location maps and journey management packagesAttending ongoing Customer and operations meetings including safetyConducting Field Level Risk Assessments and communicating resultsTroubleshooting issues regarding service deviations and direct Customer concerns as they arise with both Drivers and OperationsAs required, gather completed signed tickets (Bill of Ladings BOL) from customer sitesReviewing, assessing, and approving performance, and requirements of current Drivers post orientationLiaise with Area Manager in the hiring, performance,



and termination process for DriversManaging general day-to-day office operationsProviding accurate information on resource and equipment needsAssisting and supporting Company DispatchEnsuring all safe work practices are being monitored and implementedCoordinating Drug & Alcohol processes including pre-hire and post-incidentResponding, conducting, and investigating incidents in collaboration with Area Manager and HSSECommunicating mandatory attendance at Quarterly Safety meetingsBeing accountable for the supply and distribution of appropriate PPEParticipating in safety lanes in coordination with HSSEFollowing up with Drivers on all required and ongoing compliance documentationChampion, train, assist and troubleshoot the utilization of Company-specific technologyOn-Call per scheduleBeing versatile and adaptable to complete site-specific duties and tasks as requiredQualificationsMust have a Class 1 license / Class A Commercial LicenseHigh School Diploma or equivalent is requiredApproximately 3 years of relevant experience either in a similar role or gained through formal apprenticeshipsBenefitsWe invest in our employee's growth through training and development programs. We offer a comprehensive benefits package such as:Medical, Dental, Vision, Life Insurance, and many more health and wellness benefitsPaid vacation, sick time, and company holidaysPaid time off for volunteer activities to help give back to our communitiesPension PlanTuition Reimbursement Program to achieve your educational goalsContinuous learning and career developmentSafety CommitmentsWe make safety a part of every decisionWe make safety personalWe have the courage to intervene

📌 Specialist, Field Representative (Trail)
🏢 Trimac
📍 Trail