Recognized as the #1 Best Canadian Hotel in Travel + Leisure's 2024 World's Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city's sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list, and regionally focused cocktail culture. World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of contemporary luxury and transforming the iconic property into a must-visit destination. In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor. 88 Fairmont Gold roomsand a newly renovated lounge are ready to accommodateguests. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural and expansive beauty. Historic Hotels Worldwide recognizes the property's prestigious grounds as the Top 25 Most Magnificent Gardens in the World.What is in it for you:Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleaguesExclusive Employee and Friends & Family Discounts at Fairmont Empress HotelExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria,



and WhistlerOpportunity to develop your talent and grow within your property and across the world!Complimentary meal during your shift through our Colleague Dining ProgramComplimentary uniform launderingAccess to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through GreeShieledAccess toour company-matchedDefined ContributionPension Plan(DCPP)Opportunity to develop your talent throughcoaching andour Leadership Mentoring ProgramsHourly pay rate of $27.44to 31.36What you will be doing:Ensure the safety of the hotel, guests and employeesGreet guests and visitors, respond to inquiries and provide informationResearch and report any incidents in accordance with standards of Fairmont Hotels & ResortsPerform interior and exterior patrols of hotel property and be a visible security presence while on dutyMonitor CCTV camera systemAct as First Aid Attendant and respond to all first aid calls while on dutyMaintain effective relationships with Municipal, Federal or Corporate security/police forcesOther duties as assignedYour experience and skills include:Previous experience in a customer service related positionBST certificate and Valid BC Security License or willingness to obtain a Security LicenseFirst Aid Intermediate 2BondableCompletely fluent English language skills, both written and verbalMust be available for all shifts including evenings, overnight shifts and weekends.Clear,



professional and helpful communication in person and over the phoneTeam player with excellent interpersonal and leadership skillsA high level of responsibility and ability to work well independently with minimal supervisionCommitment to provide excellent service and exceed guests' expectationsImpeccable grooming and presentationPhysical ability to perform the requirements of the job, including:Standing/walking for extended periods of timePerforming repetitive workVisa Requirements:Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Your team and working setting:Welcome to Canada's Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.Accor.Com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

📌 Security Officer Unrestricted (Full-Time) (Victoria)
🏢 AccorHotel
📍 Victoria