As the Manager of Collections Vendor Management at Fairstone Bank, oversee outsourced collections with a focus on compliance and performance optimization. This role offers a chance to enhance your managerial skills in a hybrid work setting.You will lead the Centralized Collections unit, guiding third-party collection agency operations to achieve key delinquency and recovery targets. Your role will involve regular performance analysis, training oversight, and maintaining solid relationships with vendors to ensure a seamless collection process.Key Responsibilities:Manage outsourced collection activities effectivelyMonitor vendor compliance with contractsFacilitate performance assessments and required adjustmentsLead discussions on daily performance and improvementsAudit collection workflows for efficiency gainsRequirements:High school diploma with 5+ years in collectionsMinimum 2 years in vendor/supervisory managementExcellent communication in English and FrenchAdvanced Excel skills are essentialStrong background in customer experience and collectionsDrive performance and compliance in collections at Fairstone Bank while enhancing customer trust and satisfaction.

📌 Manager, Collections Vendor Management At Fairstone (London)
🏢 Fairstone Financial
📍 London