Embrace the chance to work with Avee Health as a Customer Support Specialist in Langley, BC—centered on enhancing patient experiences through dedicated, in office support across various platforms.As part of our operational team, you will engage with patients to resolve their inquiries through phone, email, and in-person interaction. Your role will include providing assistance in booking appointments while working closely with medical and operational teams to improve patient outcomes. A detail-oriented mindset will help maintain accurate records and workflows.Key Responsibilities:Engage patients via phone, email, and face-to-faceFacilitate appointment bookings and service supportResolve daily operational issues with understandingCollaborate to improve internal processes and patient careKeep accurate records aligned with operational workflowsRequirements:Compassionate and professional communication skillsBackground in customer or healthcare supportMultitasking abilities in a dynamic environmentComfortable using CRM software and Microsoft OfficeMust live in British Columbia for on-site participationUtilize your customer support capabilities to enhance access to healthcare at Avee Health.
📌 Avee Health Customer Support Specialist Role (Langley)
🏢 AVEE
📍 Langley