Become a Bilingual Product Support Representative with Brandt, delivering exceptional service through your proficiency in French and English. Respond to customer inquiries and assist with parts orders seamlessly.In this engaging role, you will utilize robust problem-solving skills to address customer needs and provide support across various communication channels. Your focus on detail and accuracy in processing orders will ensure high customer satisfaction, while collaboration with field staff will resolve any issues promptly. You'll also manage expectations by confirming inventory availability and shipping timelines while utilizing multiple web applications.Key Responsibilities:Respond promptly to customer parts inquiriesProcess orders with precision and speedConfirm inventory and shipping detailsProvide support to field staff on product issuesCollaborate with colleagues to ensure customer satisfactionRequirements:Must be bilingual in French and EnglishStrong communication and multitasking skillsDetail-oriented with a focus on accuracyCall center experience is a plusFlexible availability for shift workBring your bilingual expertise and customer service skills to enhance Brandt's support team.

📌 Bilingual Parts Support Representative (Moncton)
🏢 Brandt Group of Companies
📍 Moncton