Join Absolute Security as an IT Support Analyst in Vancouver. Experience a hands-on role providing exceptional IT support in a collaborative, hybrid workplace.You will be an essential team member, reporting to the IT Helpdesk Manager while assisting global employees. With 2–5 years of experience, you will tackle various technical issues across multiple operating systems like macOS and Windows. Your responsibilities include managing ticket queues, ensuring clear documentation, and maintaining IT inventory.Key Responsibilities:Provide comprehensive IT support to worldwide employeesManage support tickets while achieving SLAsSetup and configure laptops and other devicesUpdate and organize IT documentation and inventoryParticipate in projects and cover after-hours supportRequirements:2–5 years in an IT support capacitySolid knowledge of operating systems and Microsoft OfficeFamiliar with ticketing systems and administration tasksExcellent organizational and customer service skillsFamiliarity with automation tools (intended)Bring your technical skills to Absolute Security in Vancouver, enhancing cybersecurity for global users.

📌 Hybrid Role: It Support Analyst At Absolute (Vancouver)
🏢 Absolute Security
📍 Vancouver