Unternehmensbeschreibung Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and up-to-date but also popular, welcoming and sexy.

Whatever your role, we’re all here to make the customer experience as unforgettable as possible.

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it’s not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

Our commitment to diversity and inclusion:

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.

Stellenbeschreibung Join the lively team at Mama Shelter Zürich as our Night Auditor!

THE MISSION?

Nighttime Superstar: Oversee nightly operations, making sure everything is in tip-top shape for our guests!

Guest Experience Hero: Be the go-to person for guests during the night, addressing their needs and ensuring their comfort!

Problem Solver Extraordinaire: Handle any issues that pop up with a calm and cheerful demeanor—turn challenges into solutions!

Safety Keeper:



Ensure the safety and security of guests and staff by following protocols and conducting regular checks!

Communication Champion: Collaborate with the day team to keep everyone in the loop, sharing any important updates!

Administrative Ace: Manage night audit processes, handle reports, and keep everything organized and running smoothly!

Feedback Listener: Gather guest feedback during the night and share insights to help us improve our service!

Qualifikationen MADE FOR YOU? ONLY IF…

You’re the pro in tough situations: Always one step ahead, you stay calm and make the right call when things get tricky.

You’re as real as it gets: Integrity and professionalism are your middle names, and you always keep it 100% honest.

Transparency is your thing: Your motives, methods, and goals are clear as day. No smoke and mirrors here!

You own your oops moments: Mistakes happen – you own them, learn from them, and help the team avoid them next time.

Business with a heart: You believe in doing things right, with honesty and fairness. No shortcuts.

You keep secrets safe: Confidentiality is your superpower. Sensitive info stays in the vault.

YOUR LITTLE EXTRAS :

You always follow through: When you commit, you deliver. Every time.

Team player (and solo star): Whether you’re working with the squad or flying solo, you nail it.

Your vibe is positive & approachable: You’ve got that energy that lifts the room, for both your colleagues and guests.

You know your people: You take the time to get to know your teammates and our guests. Relationships matter.

You’ve got everyone’s back: We’re all in this together – one big family making magic happen.

Zusätzliche Informationen We’re sure you know the beat

1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.

Chorus: After the successful telephone interview, we will see you at Mama, be ready!

(chorus x2 depending on the position)

Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.

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📌 Night Auditor (M/F/NB) (Winnipeg)
🏢 Mama Shelter
📍 Winnipeg