Step into a rewarding Desktop Support Engineer role at Axiom Technologies in Kelowna, British Columbia. This position includes in office user support and IT service coordination to enhance operational efficiency.As a key member of our IT team, you will utilize your 3+ years of support experience to address and resolve desktop-related issues, ensuring user satisfaction and compliance with security policies. You'll manage service requests and collaborate with both users and technicians to deliver seamless support.Key Responsibilities:Troubleshoot and fix hardware/software issues promptlyKeep track and resolve desktop support ticketsConduct intermediate-to-advanced hardware installationsDocument updates in ServiceNow for accountabilityProvide excellent customer service during interactionsRequirements:Minimum 3 years of IT Infrastructure support experienceA+ and one technical certification requiredProficient in Windows 10/11 and Office 365Strong problem-solving and communication skillsAbility to work independently with minimal supervisionBoost your IT career while making a difference at Axiom Technologies!

📌 Desktop Support Engineer In Kelowna (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Axiom Technologies
📍 Riviere-des-Prairies—Pointe-aux-Trembles