Status: Regular, Location: Calgary, Alberta Job Description This is a multi-function role in a Business Centre. Reporting to the Business Centre Manager, the person in the Sales Support role should be a agile self-motivated individual ready to work in a fast-paced team environment and capable of providing superior customer service to our valued customers. MAIN RESPONSIBILITIES Provide superior customer service communication via telephone, email and/or other communication by promptly and professionally assisting with customers' needs; Respond to customers' inquiries in a timely manner,



with assistance from other team members if needed; Develops a professional relationship with customers and/or vendors as per criteria establishes by the Manager; Takes necessary action to resolve customer service issues in a timely manner; follows up and verifiescommitments are met afterwards; Proactively suggest associated and/or alternate products as needed; Promotes focus product items; Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representatives) of customer feedback with regards to price, products, services, etc. Assist with other administration duties required for the successful running of the Business Centre on a 'as needed' basis, (ex: receive and sort mail, prepare deposits,

📌 Sales Support (Calgary)
🏢 Noramco
📍 Calgary