25 Sep
|
Air Liquide
|
Edmonton
25 Sep
Air Liquide
Edmonton
Become a vital part of customer relations as a Customer Experience Specialist at Air Liquide Canada. Your role is to enhance the customer journey by managing inquiries and supporting sales.As a part of the Customer Experience Centre, you will proactively engage with customers to deliver excellent service. The position entails processing orders, resolving customer queries, and recommending products to boost satisfaction and sales opportunities. Collaborate across teams to ensure a seamless customer experience.Key Responsibilities:Process inquiries and customer orders from multiple sourcesProvide technical advice and support for customer needsAssist sales executives with administrative tasksEnhance client experience through upselling and cross-sellingTrack and manage logistics for timely deliveriesRequirements:Education in Marketing, Sales, or equivalent2-5 years of experience in customer service or call centerProficient in ERP, CRM systems, and Google SuitesStrong communication skills in EnglishBasic understanding of welding processes beneficialLeverage your skills in customer service and communication to make a difference at Air Liquide Canada.
📌 Customer Experience Specialist At Air Liquide (Edmonton)
🏢 Air Liquide
📍 Edmonton