Optimize client solutions as a Senior Consultant specializing in Dynamics 365 Customer Engagement with BDO Canada. This full time role enhances advisory services and post-implementation support.In this senior client-facing role, you'll transition BDO's service engagements from reactive support to a more strategic advisory approach. Your expertise will ensure clients maximize their investments in Dynamics 365 CE and Power Platform capabilities. You will proactively identify opportunities for operational improvements while fostering a customer-first culture within your engagements.Key Responsibilities:Deliver advisory services focused on client successConduct structured discussions and value-oriented analysesResolve complex issues with advanced troubleshootingDesign repeatable optimization services for clientsFacilitate training and knowledge-sharing sessionsRequirements:At least 7 years in Dynamics 365 Customer Engagement3+ years in a senior Power BI roleMust hold multiple relevant Microsoft certificationsExperience with Dataverse and Microsoft cloudStrong analytical and communication skillsLeverage your deep expertise in Dynamics 365 to enhance client success and streamline their operations.

📌 Senior Dynamics 365 Customer Engagement Consultant (Oakville)
🏢 BDO Canada
📍 Oakville