Take the next step in your career as a Production Support Analyst with Citi. This full time role focuses on delivering comprehensive technical support for application environments.In this intermediate analyst position, you will manage application support tasks, analyze incidents, and collaborate on software releases while assessing risks and ensuring compliance with organizational standards. Your work directly impacts operational efficiency and service quality within the organization.Key Responsibilities:Manage application support queries and incidentsAct as a communication link for users and internal tech groupsConduct application testing and evaluate post-release performanceAnalyze vulnerabilities and support compliance initiativesDocument technical support processes effectivelyRequirements:2-5 years experience with monitoring and alerting toolsAdvanced knowledge of SQL and relational databasesExperience with IT Service Management practicesBasic programming skills for automationStrong understanding of network and cloud technologiesApply your skills in troubleshooting and documentation to enhance operational effectiveness at Citi.

📌 Production Support Analyst At Citi (Mississauga)
🏢 Citibank (Switzerland
📍 Mississauga