25 Sep
|
Custom Software Systems
|
Lloydminster
25 Sep
Custom Software Systems
Lloydminster
MasterBUILT® Hotels exists to develop, build, manage, and invest in best-in-class hotels across Canada. The MasterBUILT team lives and breathes hospitality, having created a significant number of hotels from the ground up, making us a leading company in North America in this regard. As a proud recipient of Canada's 50 Best Managed Companies award for multiple consecutive years, the MasterBUILT systems and structures have solidified a reputation as industry leaders.Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 19 of the past 20 years - an unprecedented achievement in any industry – and has consistently been rated #1 in its segment for RevPAR market penetration in the U.S. (based on STR data).Within Canada, Microtel is the fastest growing current construction brand in the country with over 40 new hotels scheduled to open by 2025. Microtel's rapid growth is backed by the strength of MasterBUILT® Hotels' commitment to develop at least 75 Microtel hotels by 2036, making it one of the most dynamic new brands to ever enter the Canadian marketplace.Assistant General ManagerMicrotel Inn & Suites by Wyndham Lloydminster, SKThe Assistant General Manager will anticipate the needs and exceed the expectations of guests as well as their employees by achieving profitability and customer service goals all while providing their employees an exceptional place to work. Supporting the General Manager in overseeing hotel operations, they will succeed by demonstrating they have the know-how to deliver on the vision,
the mission and uphold the culture of a phenomenal hotel chain.ResponsibilitiesAssist General Manager in managing all aspects of hotel operationsEstablishing and communicating objectives that support and align with corporate's vision by developing and implementing strategies to do soMonitoring operational efficiencies to ensure profitability while meeting operating and capital budgetsImplementing marketing initiatives that align with hotel brandingMaximizing revenue per available room through yield managementProviding staff with skills training to provide value-added service to customers and monitor success of trainingMonitoring customer satisfaction ratings and developing plans to maintain or increase customer satisfaction as requiredAttracting, hiring and retaining qualified employees who deliver on key objectivesProviding leadership and guidance to maintain high morale throughout the hotelsCommunicating daily and weekly with the General Manager and Director of OperationsEnsuring all health and safety standards are exceededMaintaining all month end documentation and providing the accounting department accurate reportsProviding cash/credit card summaries as requiredEnsuring banking is completed on a daily basisQualificationsMinimum of 5 years' working experience in the hotel industry, demonstrating progression with each career move2 years' experience in a leadership capacityPrevious experience with budgeting and forecastingMission Critical CompetenciesAbility to demonstrate being both a leader and team playerSuperior written and verbal communication skillsExcellent customer service and interpersonal skillsAbility to set and monitor goals and provide status updates as requiredAbility to set priorities for self and others in the hotelProject planning capabilities coupled with time management and organization techniquesA fun, positive attitude with a sense of humourDesired EducationA High School Diploma or GED requiredA Diploma in Hospitality Management considered an assetWorking ConditionsMay be required to work early morning, late evening and weekend shiftsThis position requires the ability to be flexible with hours of work to respond to urgent mattersMay be required to travel, a valid driver's license is a mustFun work environment, committed to realizing all of our Core Pillars
📌 Assistant General Manager (Lloydminster)
🏢 Custom Software Systems
📍 Lloydminster