Become an IT Support Engineer with GEI and play a vital role in ensuring seamless operations for users. You will provide Tier 1 technical support, focusing on desktops, laptops, and mobile devices.In this coveted position, you'll address user hardware and software issues through various channels. Your key duties will include logging support tickets, setting up devices for current hires, and promoting a collaborative environment with senior technicians for advanced problems.



Your commitment to quality support is crucial in maintaining high user productivity across the organization.Key Responsibilities:Provide front-line support for software and hardware inquiriesManage incoming ticket requests and escalate when necessaryConfigure and deploy windows-based systems for usersAssist in onboarding new employees with tech setupsContribute to maintaining comprehensive internal knowledge basesRequirements:1-3 years of relevant IT support experienceFamiliar with Windows environments and Microsoft toolsStrong troubleshooting and interpersonal skillsComfortable working independently with limited supervisionAssociate degree in IT preferred but not requiredDrive your IT career forward while enhancing user experience at GEI, where your skills truly matter.

📌 It Support Engineer Role At Gei (Clarington)
🏢 GEI Consultants
📍 Clarington