Take the lead as an Account Director at DEPT® focusing on operational success and client management across North America. This role combines teamwork and client engagement in a hybrid work environment.As part of DEPT®'s Global Studios team, you will manage operational functions for embedded accounts in Toronto and beyond. Your role will demand a proactive approach in client servicing while ensuring productive onboarding and team integration. With your ability to foster strong client connections, you will oversee contract management and operational compliance.Key Responsibilities:Ensure revenue protection through effective client managementAct as primary operations lead for North American accountsCollaborate on recruitment and integration of talentDefine and implement operational processes for expansionIdentify growth opportunities within existing accountsRequirements:Experience in a digital agency or consultancy environmentStrong resource management and SOW structuring skillsProven ability to build client relationships and resolve issuesHighly organized with a focus on effective deliveryThrives in fast-paced, structured settingsShape client satisfaction and operational effectiveness at DEPT® by leading from Toronto.

📌 Account Director - Operations At Dept® (Toronto)
🏢 DEPT
📍 Toronto