Explore creative AI solutions as a Senior Software Engineer at Cresta, focusing on backend system integrations. Collaborate to create world-class customer experiences through technology.Cresta is on the lookout for a Senior Software Engineer to work on its Core Platform, supporting critical backend integrations for enterprise clients. This role combines backend development expertise with innovative customer service solutions.
You'll focus on solving integration challenges and enhancing system performance while collaborating with various teams to optimize operational efficiencies.Key Responsibilities:Build and maintain backend services crucial for integrationsManage API design and architecture for real-time interactionLead agent assist development for platforms like chat and emailAlign with teams to meet customer integration needsAmplify engineering quality and performance standardsRequirements:Bachelor's in Computer Science or equivalent5+ years of backend engineering experienceProficient in REST and gRPC API designExperience with authentication systems is advantageousFamiliarity with container orchestration frameworksUse your backend engineering expertise to drive AI innovation at Cresta, shaping the future of customer engagement.