Shape the future of customer relations with Transat as a CRM Strategies and Automation Expert. Innovate engagement and loyalty through strategic CRM initiatives and automated campaigns.In this role, you will partner with the Relationship Program Lead to develop meaningful customer journeys and enhance loyalty programs. Utilize your knowledge of CRM platforms and marketing analytics to inform strategy and operational decisions, ensuring a seamless customer experience.Key Responsibilities:Develop CRM strategies tailored for customer retentionDesign and deploy automated multichannel campaignsAnalyze data to drive personalization and strategy evolutionCreate comprehensive reports on CRM performanceWork with various teams to support CRM projectsRequirements:Degree or diploma in marketing or similar3-5 years of experience in CRM and automationFamiliarity with CRM tools like HubSpot or SalesforceStrong analytical and organizational skillsBilingual in French and English requiredJoin Transat to make a significant impact on customer loyalty and experience.

📌 Crm Strategies And Automation Expert (Quebec City)
🏢 Air Transat
📍 Quebec City